All of us have, at one time or another, said or done something that we wish we hadn't said or done. Instead of brooding over the mistake, we should take quick action to solve the problem. An effective letter of apology is an important part of that process and can help improve a relationship.
Tips for writing an apology letter:
TIMING. Write the apology letter as soon as possible.
ACTIONS. Be positive. Rather than focusing on the damage you have done, write about things you will do to rectify the situation.
BRIEF. Keep your apology letter short and to the point.
Language. Choose your words carefully and express yourself clearly and simply.
TONE. Your apology letter should be considerate and respectful. Remember, you are trying to mend a damaged relationship.
BLAME. Take full responsibility for what you have done.
FOLLOW UP. Try to set up a time when you can apologize in person; then maintain your good behavior in the future as well.
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